June 1, 2009
Ferrari North America, Inc. is committed to protecting the security of your personal information. We do not or will not rent, sell, or otherwise distribute your personal information to anyone outside organization, entity, or person. Furthermore, we maintain physical, electronic and procedural safeguards designed to help protect your personal information.
Our Promise to You
By providing us with your personal data, we appreciate the confidence that you place in Ferrari North America, Inc and will not do anything with this information that will undermine your trust. We respect your privacy and are committed to protecting the security of your personal information. As our commitment to you, Ferrari North America, Inc. will not rent or sell your personal information to anyone.
Ferrari North America, Inc works with retail network and contracted business partners to provide you with products and services and to give you the best ownership experience possible. We maintain physical, electronic and procedural safeguards designed to protect your personal information. We will address your privacy-related questions or concerns.
Our Commitment to Privacy
What information does Ferrari North America, Inc collect?
As part of providing you with our products and services, we obtain “personal information” about you, such as your name, address, email and phone number.
How does Ferrari North America, Inc use my information?
Our primary goal in collecting personal information from you is to facilitate efficient transactions and provide you with information regarding relevant products and services. Ferrari North America, Inc will not do anything to jeopardize your trust, including renting or selling your personal information.
What information does Ferrari North America, Inc share?
We share personal information with members of the Ferrari Group, to assist us in providing offers for products or services that may be of interest to you. We also share personal information with agencies and companies under contract to Ferrari North America, Inc. that provide marketing and processing services on our behalf. All of these companies are contractually obligated to keep the personal information that we provide to them confidential and to use such information only to provide the services we ask them to perform.
Is my information secure?
We maintain physical, electronic and procedural safeguards designed to protect personal information. We also employ encryption technologies and user authentication procedures that are designed to keep your data secure. We limit access to personal information to authorized personnel and contractors who need access to perform their job and are contractually required to keep your information secure.
As business conditions change, we will update this policy to reflect changes in our business practices. We will post revisions to our policy on our web site.
Questions and Comments
Please feel free to send your privacy-related comments or questions to crmdept@Ferrariusa.com or write:
Ferrari North America, Inc.
250 Sylvan Avenue
Englewood Cliffs, NJ 07632
Thank you for your continued interest in Ferrari North America, Inc.
On-line Privacy and Security
On-line Privacy and Security
Your privacy on the Internet is as important to us as your safety when driving a Ferrari which is why we at Ferrari North America believe in an active approach to safeguarding your privacy on-line. You can interact and remain assured that you are protected by confidentiality, security, and your individual right to change your mind.
In certain areas of this site you may choose to share personal information with us, such as your name, address or even your driving interests. We may use this information for marketing research and other marketing and service related purposes like sending brochures you request and keeping in touch by e-mail. Any personal information you choose to share with us will not be disclosed to anyone outside of Ferrari North America, Inc, our related companies, or our business partners who are contractually obligated to keep personal information confidential, unless required by law. We will never exchange or sell your personal information to any other company.
This area allows you to receive personalized Ferrari North America news and information via email. Users can be removed from the list by emailing a request to the webmaster.
The information you include in a credit application is secure while in transit to us.
At the time your order is placed, Ferrari North America obtains a pre-approval from the credit card company for the amount of the order. Credit card billing occurs when your subscription is activated.
NOTE: We are unable to accept credit cards issued by banks outside of the United States, Debit cards, check cards, cashier's checks or wire transfers.
Credit Card Security Codes
Ferrari requires the credit card security code for your card for any telephone or online purchase. The credit card security code is an individual three digit number specific to your credit card that is on the signature panel. Asking for and confirming your credit card's security code helps validate that you - and only you - are in the possession of your credit card and protects you from unauthorized use of your account.
Site Traffic Monitoring
We collect anonymous information about every visit to our site by tracking Internet Protocol (IP) addresses on an aggregate basis. We do not link IP addresses to any personal information associated to the individual visitor. We use this information only to determine how to make future visits more convenient and productive for all Ferrari North America enthusiasts. We also collect browser type, access time, and the URL where a user is entering or exiting the site.
You will only receive e-mails or mailings from Ferrari North America, Inc. if you have requested to be on our correspondence list. If you are currently on our list and do not wish to receive further information from us, simply tell us by replying the email.
Though our site contains links to other sites, we are not responsible for the content, links or privacy on any of those sites.
We use e-mail links throughout the site to allow you to contact us directly with any questions or comments you may have. We read every message and try to reply promptly to every one. Information in the message is used to respond directly to your comments or questions. We may also file your comments to improve the site and programs, or review and discard the information. Your personal information is not shared with third parties without your explicit permission.
The banking services site has SSL Version 3 (Secure Sockets layer). This provides a "security handshake" to initiate the connection. This encrypts and decrypts the data sent. The encryption is based upon technology that uses military-grade public/private key encrypted information in the client request and server response. All information is fully encrypted, such as the content of terms submitted (i.e., credit card numbers), access authorization information (such as user names and passwords), and data returned from the server to the client. Secure SSL sessions are established in Ferrari North America, Inc areas where your personal information is being transmitted, including online services, account related e-mail, and customer service areas.
The servers are protected by several security mechanisms. First, Filtering Routers restrict access to only approved network paths. Second, firewalls limit access and prevent certain attacks.
Some Privacy FAQs:
Q. Will Ferrari North America, Inc retains and collects my personal information?
A. We collect, retain and use information about you only where we reasonably believe that it will help administer our business. We must be able to identify and distinguish you and your products and services to prevent unauthorized entities from accessing your personal financial information.
Q. Why can I still see some of my information even after I have browsed to a different page?
A. Browser software often "caches" pages as you look at them, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your back button shows you a saved version of a previously viewed page. Please keep in mind that caching in no way affects the security of your confidential data. If you use your computer in a public place, please read below.
Q. What should I do if I am using a "public" computer?
A. If you use a computer that others also work and you are uncomfortable that they may view "cached" pages after you have left the station quit/exit your browser software before leaving. This will decrease the possibility of anyone viewing confidential information. No other users will be able to view your information online